password issue - Guild Wars Forums

arild · Dec 30, 2009, 12:52 PM // 12:52

i buy gw fractions/nightfall yesterday. installing was perfect
then i come to account/password, when i enter name i password
ther is a popup that says "code 227" .
i have contakt nc support. lot of email that says do this do that
nothing happens.

help a new player in gw.

bsoltan · Dec 30, 2009, 01:50 PM // 13:50

Have you created an account?

Dzjudz · Dec 30, 2009, 02:19 PM // 14:19

Error 227 indicates that the game doesn't recognise your account information. Have you made a 'new account' and added the CD key(s) that came in the box to that new account?

arild · Dec 30, 2009, 07:21 PM // 19:21

my account is my email, i have not added the cd key. shall i uninstall an beging again

ElinoraNeSangre · Dec 30, 2009, 08:50 PM // 20:50

An uninstall is not necessary. You need to add the CD key on the account page before you can log in.

bsoltan · Dec 30, 2009, 11:49 PM // 23:49

Quote:

Originally Posted by arild

my account is my email, i have not added the cd key. shall i uninstall an beging again

After loading the game up make sure you follow these steps:

After doing all that you go back to the first screen like in the first picture and you can login with the email and password you've provided. You won't need to provide a character name as you won't have one yet.

arild · Dec 31, 2009, 12:19 AM // 00:19

thanks fore helpping me, i got the games running
its great

Dec 30, 2009, 12:52 PM // 12:52	#1
arild Pre-Searing Cadet Join Date: Dec 2009	password issue i buy gw fractions/nightfall yesterday. installing was perfect then i come to account/password, when i enter name i password ther is a popup that says "code 227" . i have contakt nc support. lot of email that says do this do that nothing happens. help a new player in gw.

Dec 30, 2009, 01:50 PM // 13:50	#2
bsoltan Site Contributor Join Date: Dec 2005 Location: UK Guild: [SoF]	Have you created an account?

Dec 30, 2009, 02:19 PM // 14:19	#3
Dzjudz Furnace Stoker Join Date: Jun 2005 Guild: gwpvx.com/user:dzjudz	Error 227 indicates that the game doesn't recognise your account information. Have you made a 'new account' and added the CD key(s) that came in the box to that new account?

Dec 30, 2009, 07:21 PM // 19:21	#4
arild Pre-Searing Cadet Join Date: Dec 2009	my account is my email, i have not added the cd key. shall i uninstall an beging again

Dec 30, 2009, 08:50 PM // 20:50	#5
ElinoraNeSangre Wilds Pathfinder Join Date: Mar 2006 Location: Near Seattle, WA Guild: Talionis De Cineris [EXUR] Profession: N/Me	An uninstall is not necessary. You need to add the CD key on the account page before you can log in.

Dec 31, 2009, 12:19 AM // 00:19	#7
arild Pre-Searing Cadet Join Date: Dec 2009	thanks fore helpping me, i got the games running its great